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  2. Software or Device Specific Help
  3. Ebook Reader App

Ebook Reader App

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Support articles specifically for our Ebook Reader app.

  • Error message: Book won't open
  • Error message: Login Failed
  • Error message: Server error (when logging in)
  • Error message: Something went wrong
  • Error message: Can't import books
  • My ebook purchases are not showing in my account
  • Error message: Book is not available for this account
  • Error message: Account mismatch
  • Ebook text is obscured by strips or blocks of blank space
  • Error message: Can't download
  • Error message: Download is blocked. Check app settings

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