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  2. Software or Device Specific Help
  3. Adobe Digital Editions (ADE)

Adobe Digital Editions (ADE)

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Support articles specifically for Adobe Digital Editions (ADE).

  • Error message: E_ADEPT_DOCUMENT_OPEN_ERROR
  • ADE installation needs Administrator rights
  • The ADE user interface has disappeared
  • Error message: The original document file is missing!
  • Error message: Errors were encountered in this item
  • Error message: Unable to Open "Ebook Title"
  • Error message: E_AUTH_USERID_INUSE
  • Using Screen Readers with Adobe Digital Editions
  • Error message: E_ADEPT_NO_TOKEN
  • Error message: CE_COPY_NOT_ALLOWED
  • Error message: E_ADEPT_REQUEST_EXPIRED
  • Error message: E_ADEPT_INTERNAL
  • Error message: E_AUTH_BAD_DEVICE_KEY
  • Error message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
  • Error message: E_IO_WRITE
  • ADE Installer can't be opened because it is from an unidentified developer
  • Error message: ret_record_core_invalid_client_cert
  • Error message: E_IO_cannot_open
  • Error message: Activation Server Error
  • Error message: CONNECTION ERROR- Digital editions could not connect to the activation server. Please make sure you are connected to the internet.
  • Error message: Error! Check Activation.
  • Error message: E_AUTH_NOT_READY
  • Error message: E_ADEPT_NOT_READY
  • Error message: E_ACT_NOT_READY
  • Error message: E_ADEPT_DOCUMENT_TYPE_UNKNOWN
  • Error message: Adobe Reader could not open 'URLLink.acsm' because it is either not a supported file type or because the file has been damaged

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