This is an issue that some iOS eBooks.com app users have reported, where when they attempt to either download an ebook, or open one they have already downloaded the app just shuts down. It seems to only happen with newer versions of iOS.

Thankfully there is a solution to resolve this.

In your iOS Settings located at Settings > [Apple Account Name] > Media & Purchases > Password Settings. Under the Free Downloads section, Apple provides a toggle to control whether free downloads require an Apple Account password. Please change this setting to "Never Require" or "Off".

Then open the eBooks.com app again and retry.

If you try the above solution and are still having the same difficultydifferent browser an still experience the same issue, please complete our support form to submit a ticket to our customer support. Please state that you have already tried this solution. Also state which OS you have (version number), and when the app closes (are you downloading an ebook for the first time, trying to reopen one you downloaded previously). Please also confirm which ebook is experiencing the issue (if you have more than one), and also please confirm how you are connected to the internet (are you using home WiFi, or connected to a hotspot, etc.).