Knowledge base
eBooks.com Help
General
- Getting Started
- What is an ebook
- About eBooks.com
- Buying an ebook
- Reading your ebook
- Guide to ebook formats
eBooks.com - Common issues
- Ebook Package error
- My ebook text is in the wrong language
- Error message: Oops, can't find this page
- I can't submit a support ticket
- Can you auto-create user accounts for my bulk purchase?
- How do I change my account details?
Software or Device Specific Help
General
Ebook Reader App
- Error message: Something went wrong
- Error message: Can't import books
- My ebook purchases are not showing in my account
- Error message: Book is not available for this account
- Error message: Account mismatch
- Ebook text is obscured by strips or blocks of blank space
Adobe Digital Editions (ADE)
- Error message: E_ADEPT_REQUEST_EXPIRED
- Error message: E_ADEPT_INTERNAL
- Error message: E_AUTH_BAD_DEVICE_KEY
- Error message: E_IO_WRITE
- Error message: CE_COPY_NOT_ALLOWED
- ADE Installer can't be opened because it is from an unidentified developer
Online Reader
Device Support
Device Specific Guides
- Transferring an ebook from ADE to an ereader device
- Importing your own ebooks in to the Ebook Reader (Android)
- Importing your own ebooks in to the Ebook Reader (iOS)
- Transferring an ebook from ADE to an ereader device using Linux
- Reading an ebook on a Linux computer
- Deauthorising Adobe Digital Editions (ADE)