Ebook Reader App (Legacy)
Support articles specifically for our legacy Ebook Reader app. This app has now been replaced by our eBooks.com app.
- Installing Ebook Reader on your device
- Installing Ebook Reader on Kindle Fire, Fire HD, and HDX
- Downloading an ebook to the Ebook Reader app
- Ebook Reader app guide (downloadable ebook)
- My ebook purchases are not showing in my account
- Error message: There was a problem preparing your eBook for download. Please contact support@ebooks.com
- Error message: Download failed
- Error message: The book you are trying to open has missing pages
- Error message: Book won't open
- Error message: Login Failed
- Importing your own ebooks in to the Ebook Reader (Android)
- Error message: Server error (when logging in)
- Importing your own ebooks in to the Ebook Reader (iOS)
- Error message: Something went wrong
- Error message: Can't import books
- Error message: Book is not available for this account
- Error message: Account mismatch
- Ebook text is obscured by strips or blocks of blank space
- Error message: Can't download
- Installing Ebook Reader on iOS 5 and older
- Error message: Download is blocked. Check app settings