If you can, we prefer that you use our support form here as this conveys more information which will help us to address your issue and resolve the prbolem in a quicker and more efficient manner.
However, sometimes customers can have issues submitting a support ticket, usually caused by some unusual text in the support form triggering it to be rejected.
If you are having trouble submitting a support ticket for any reason you can always email us directly at support@ebooks.com
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