Help Desk

Search and browse our FAQs and articles. Or post your own question, and we’ll get right back to you.

Devices with support for Ebook Reader




  • Avatar
    John Gass Gass

    It appears my device is not supported. reply:

    Dear John,

    Please contact our support team here:

    Please let us know what device you have and we can check what options are available to you.

  • Avatar
    Sandra Barnett Barnett

    Samsung Galaxy


    Dear Sandra,

    If you have an original Samsung Galaxy S or S Plus (i9000 or i9001), then I am afraid it is not going to be compatible with the app as the most recent version of Android available to the Galaxy S is 2.3 (Gingerbread). If you have an S Advance or an S Duos, then you will be able to install the app.

    If you have a Samsung Galaxy S II or any of the other later Galaxy models then you should be able to install the most recent version of app without issue.

  • Avatar
    Leah Buchbinder

    I have download ebook on my iPad . The print is too small to read. I have tried everything to enlarge it but to no avail. If nothing can be done kindly withdraw book and refund my payment.
    Leah reply:

    Dear Leah,

    Please contact our support team here:

    If you have more than one book please let us know which book is effected and we can try to resolve the issue or process a refund.

Article is closed for comments.