In order to transfer your DRM protected ebooks to your ereader device (such as Nook, Sony, or Kobo) you first need to authorise both Adobe Digital Editions (ADE) and your ereader device using an Adobe ID (this is not the same as your eBooks.com account details).
If you do not authorise both devices you will still be able to download and read your ebooks within ADE, but it will display a CE_COPY_NOT_ALLOWED error if you try to transfer them to an ereader.
Please also note that if you have already downloaded DRM protected books and then authorise your ADE, the authorisation will not apply to the books you have already downloaded. So if you then try to transfer these books it will not work. You will need to fully authorise ADE, then delete these books from your bookshelf and redownload them so the authorisation can be applied at point of download.
If you have not already done so, please first authorise Adobe Digital Editions on your computer.
Once you have done so you can authorise your device (you can authorise up to 6 devices) with ADE by following these steps
- Open ADE on your computer
- If you have a book open, please click 'Library' to return to Library view
- Power on your ereader device and connect it to your computer via the cable that came with the device (please do not use a USB hub, please connect directly to the computer)
Now depending on your version of ADE the authorisation may be done in different ways.
You may see a window pop-up that says "Device Setup Assistant" and all you have to do is click 'Authorize device'.
If not, you may see your reader device appear in the menu bar on the left hand side of the ADE screen, under the "Devices" heading. Right click on your device and click 'Authorize Device...'. Select the account you'd like to authorise, then click 'Authorise Device', then click OK.
If neither of these work for you, but you see your ereader listed under 'Devices' then click on an ebook and drag it over to your device. Transferring the ebook to your ereader will authorise it with the same Adobe ID that your computer is authorised with.
If you have any difficulty authorising your device and this article has not resolved the issue please contact our support team.