Adobe Digital Editions (ADE)
Support articles specifically for Adobe Digital Editions (ADE).
- Adobe Digital Editions sign-in is changing: what eBooks.com customers need to know
- Error message: filename too long
- Error message: License key is damaged.
- Error message: The vendor account you entered is not associated with the item you are trying to open.
- Adobe ID password has been forgotten / needs to be reset
- Error message: Adobe Digital Editions quit unexpectedly.
- Error message: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
- Error message: E_ADEPT_SIGNIN_CONNECTION_EXCEPTION
- Error message: E_ADEPT_NO_FULFILLMENT_RESULT
- Error message: E_ADEPT_USER_AUTH
- Error message: Unable to add document. This file's format is not currently supported.
- Error message: E_ADEPT_DOCUMENT_OPEN_ERROR
- ADE installation needs Administrator rights
- The ADE user interface has disappeared
- Error message: The original document file is missing!
- Error message: Errors were encountered in this item
- Error message: Unable to Open "Ebook Title"
- Error message: E_AUTH_USERID_INUSE
- Using Screen Reader software
- Error message: E_ADEPT_NO_TOKEN
- Error message: CE_COPY_NOT_ALLOWED - No permission to copy the ebook
- Error message: E_ADEPT_REQUEST_EXPIRED
- Error message: E_ADEPT_INTERNAL
- Error message: E_AUTH_BAD_DEVICE_KEY
- Error message: E_AUTH_BAD_DEVICE_KEY_OR_PKCS12
- Error message: E_IO_WRITE
- Error message: There was an error opening this document. The security plug-in required by this command is unavailable.
- ADE Installer can't be opened because it is from an unidentified developer
- Error message: ret_record_core_invalid_client_cert
- Error message: E_IO_cannot_open