Software or Device Specific Help
Contains articles listing known issues opening files on reading devices.
General
Ebook Reader App
- Error message: Something went wrong
- Error message: Can't import books
- My ebook purchases are not showing in my account
- Error message: Book is not available for this account
- Error message: Account mismatch
- Ebook text is obscured by strips or blocks of blank space
Adobe Digital Editions (ADE)
- Error message: E_ADEPT_REQUEST_EXPIRED
- Error message: E_ADEPT_INTERNAL
- Error message: E_AUTH_BAD_DEVICE_KEY
- Error message: E_IO_WRITE
- Error message: CE_COPY_NOT_ALLOWED
- ADE Installer can't be opened because it is from an unidentified developer
Online Reader
Device Support
Device Specific Guides
- Transferring an ebook from ADE to an ereader device
- Importing your own ebooks in to the Ebook Reader (Android)
- Importing your own ebooks in to the Ebook Reader (iOS)
- Transferring an ebook from ADE to an ereader device using Linux
- Reading an ebook on a Linux computer
- Deauthorising Adobe Digital Editions (ADE)